Employee Benefits Industry Recruiting Agency

At The Spencer James Group, we understand the unique recruitment challenges of the employee benefits industry. Our team boasts years of experience recruiting skilled employee benefits professionals with expertise in healthcare insurance coverage, employee wellness packages, and other critical benefits. Whatever your organization's specific needs and goals, we understand your roles because we have literally been in your shoes, and in those of the sales and service talent you seek.

Recruiting Expertise for the Insurance Benefits Industry

You know that employee benefits seem like Greek to people outside of the industry. It’s our focus at Spencer James, and this is the key to our success in connecting employers with the top talent in the employment benefits workforce.

Our recruiters are true students of the business. We’ve leveraged our specialty recruiting skills for brokers and consultants, health insurance, ancillary and worksite carriers, stop loss, ancillary and traditional general agents, enrollment companies, benefits administration, third-party administrators (TPAs), and benefits software companies.

Working with The Spencer James Group

To thrive in the employee benefits industry, you have to navigate complex relationships with confidence, tenacity, and technical savvy. The insider perspective you need is right here.

We’ve been in the employee benefits industry since 2003, and we are experts in the space. We know insurance inside and out. Not only do we find top-tier employees to fill open jobs, but we share our deep knowledge of the industry to advise our clients on their talent strategy development, onboarding process, and the compensation and salary expectations of the workers they need to hire. In short, a Spencer James recruiter is a dedicated partner to drive your human resources success.

We save time

True headhunting is time-consuming. It all adds up, and it gets expensive. Phone calls, emails, inmails, texts, and lots of back-and-forth that end up going nowhere—you don’t need that. We have the resources to dedicate to finding a great solution for your search.

We know the talent you want

We have over 30,000 people in our employee benefits database, and over 25,000 direct connects on LinkedIn. We work in this space daily to gather new market intelligence and stay up to date, and we’ll bring you right into the thick of it.

We build real relationships

Candidates answer our phone calls because they already know us. Our team excels at building relationships, going beyond skill appraisal to learn their career goals and what they look for in an employer. We secure people who want the job for the right reasons, and that translates to not just more placements but higher retention and long-term success for both our candidates and clients.

We guarantee quality

Technical skill is important, but a good cultural fit is essential. Working with Spencer James is an investment in your future success, and we guarantee that our candidates will deliver. If not, we’ll replace them at no additional cost.

Typical Roles We Fill

Broker

Account Executive
Account Manager
Benefits Consultant
Client Service Executive
Client Service Manager
Consultant
Producer
Practice Leader
Team Leader
Unit Manager
Vice President
Voluntary Specialist

Carrier

Account Manager
Employee Benefits Representative
Group Representative
Head of Sales
Regional Account Manager
Regional Director
Regional Sales Executive
Regional Service Manager
Regional Vice President
Sales Consultant
Sales Director
Sales Manager
Sales Rep
Senior Account Manager
Service Director
Specialty Sales Executive
Stop Loss Sales Rep
Vice President
Voluntary Sales Executive
Worksite Sales Rep

Our Seven Step Proven Process

Above all, at The Spencer James Group, we foster open communication. At all stages of the hiring process, candidates will share concerns and questions with us that they might not feel comfortable sharing directly with you. We are able to walk around the table and see everyone’s cards, which significantly increases the odds of everyone coming to feeling good with the terms at the offer stage.

This is our tried and true process to helping our clients secure a great match for their specific needs.

Case Study

The Problem

In 2007, the Reliance Standard office in Denver was struggling. They were in last place out of 32 offices, and hadn’t shown solid numbers for five years. The office had suffered turnover, service issues, and an overall lack of traction.

Andy Orear, the new RVP, needed to turn it around. The office, in the Denver Front Range, serves a diverse and growing economy. They had high potential, and needed to reflect it in their performance.

The Solution

They needed to get the right manager to build a foundation -- someone who already knew the business and the brokers, and was ready to lead a team.

We cast a focused, strategic net. Regional vice presidents (in the old sense of the word, before title inflation!) were a key target. This talent brings the leadership skills: they’re managers of managers, who in turn report to national heads of sales. While this role would have been a step down for them, you never know who might want the lifestyle perks. We also contacted managers of direct competitor group offices. Finally, we talked to successful sales reps looking to take the next step.

We presented four qualified candidates. A partner we had known for years, who brought management expertise from both MetLife and Unum, made for the perfect fit. But he was just the first piece of the puzzle.

We needed good sales reps and a solid regional office manager for the service team. That manager had to know the products and the people, and be ready to hit the ground at a jog. We found a sales rep with over 15 years of experience whose current company was being purchased, and the team was set.

The Outcome

These two hires made a winning combo: one thrives with strong broker relationships to drive action, and the other brought an underwriting background to handle complex cases. They wrote large groups, sold some great business, and worked through the challenging service issues on the inforce book.

We supported them with other key hires, including a top sales rep from Utah and a key manager for the service staff.

As they fixed the service issues, the team began to win over the local brokers who had been skeptical about working with Reliance. They offered standout solutions on large cases, and the office started to move from strength to strength. They created a great culture, and a team that enjoyed working with each other, too.

Over the next five years, their rankings skyrocketed from last place to a contender for the office of the year.

See what our clients say about The Spencer James Group

John Kirke

President | CCIG

Steve and The Spencer James Group are exceptional, value-creating business partners in the world of employee benefits consulting and brokerage talent acquisition. Steve helped our Employee Benefits division recruit and land incredible, top-tier client-facing talent that accelerated a critical market for our team. Steve invested in our business, deeply knew our culture and was our first call for talent needs.

Chris Wirth

National Director | Nelligan Associates

Steve and Spencer James has been a great partner of ours as we continue to grow. They've helped us expand our national footprint into new markets much quicker than we could have done on our own. Steve and his team know all the players in the employee benefits industry and are very well respected. I'd recommend Spencer James for any recruiting needs you have!

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